The main problem that many companies face is in the enquiry registration and the follow-up process that gets missed or not responded due to lack of a good enquiry management system. The EMS has been developed after a lot of research and analysis to provide a solution and overcome all the issues and to make sure our client’s business runs smoothly and effectively and with good returns. It has been developed considering all the procedures and rules that need to be followed to keep track of all the enquiries and to avoid losing any business.